Glossary

Healthcare software terms, in plain language.

The words that come up when you evaluate practice management software — defined without the jargon.

Practice management software: The system that runs a healthcare practice's admin and clinical workflows.; Practice management software helps a clinic run its day — appointments, patient records, clinical documentation, prescriptions, billing, communication and reporting — from one connected system instead of separate registers and tools. It differs from a standalone EMR by covering the operational side of the practice as well as the clinical record.; See also:The Yuktii platform What is practice management software?
EMR (Electronic Medical Record): The digital clinical record for one practice.; An EMR is the digital version of a patient's clinical chart within a single practice — history, examinations, diagnoses, prescriptions and notes. It is the clinical core that practice management software is built around.; See also:Clinical documentation software
EHR (Electronic Health Record): A patient's health record designed to be shared across providers.; An EHR is a patient's longitudinal health record intended to move with the patient across different providers and settings, rather than staying inside one practice. In India, national health-record sharing is coordinated through ABDM.; See also:ABDM
Clinical documentation: The structured record of what happened during a consultation.; Clinical documentation is the record a clinician creates during or after a visit — presenting complaint, history, examination findings, assessment, diagnosis and advice. Good software makes this fast with specialty presets and templates while keeping the output structured and reviewable.; See also:Clinical documentation guide
Patient timeline: One chronological view of everything for a patient.; A patient timeline is a single chronological record of every visit, examination, investigation, prescription, invoice and message for a patient. It means a clinician never starts a consultation from a blank page.
Appointment scheduling: Booking, queuing and reminding patients about visits.; Appointment scheduling covers the calendar, reception check-in queues, reminders and the follow-up/recall bookings that keep a clinic's day organised and reduce missed visits.; See also:Appointment scheduling software
Recall: Bringing a patient back for a scheduled future visit.; A recall is a planned future contact with a patient — a six-month dental check, a diabetes review, a post-treatment follow-up. Recall lists surface who is due, and reminders (often over WhatsApp) prompt the patient to return.
Follow-up: A scheduled review after a visit or treatment.; A follow-up is a review visit scheduled from a consultation to check response to treatment or progress through a plan. Software surfaces follow-ups as daily tasks so they are not forgotten.
Starter kit: A ready-made pack of presets and templates for a specialty.; A starter kit is the initial set of common complaints, findings, diagnoses, advice, prescription templates and drug lists that a clinic gets when it enables a specialty — a working setup to edit rather than a blank system.
Prescription template: A reusable prescription for a common condition.; A prescription template is a saved set of medications, dosages and instructions for a common presentation, so a clinician can issue a consistent prescription in one tap and adjust it as needed.; See also:Prescription software
Consent form: A recorded agreement to a procedure or treatment.; A consent form documents that a patient has agreed to a specific procedure or treatment after being informed of it. Software captures consent against the procedure and keeps it on the patient record.
FDI notation / odontogram: The standard two-digit system for numbering teeth, shown on a tooth chart.; FDI (ISO 3950) notation is a two-digit tooth-numbering system used widely in Indian dental practice. An odontogram is the visual tooth chart on which findings are marked tooth-by-tooth and surface-by-surface.; See also:Dental charting software
Periodontal chart: A structured record of gum and supporting-tissue measurements.; A periodontal chart records pocket depths, recession, bleeding and mobility around each tooth, so gum health can be tracked over time and compared between visits.
Treatment plan: A staged plan for the care a patient needs.; A treatment plan lays out the procedures or stages a patient needs, in sequence, connected to charting, prescriptions, billing steps and follow-ups so context carries between visits.; See also:Treatment planning software
Procedure template: A reusable definition of an in-clinic procedure, with sittings and cost.; A procedure template defines a common in-clinic procedure — its default cost, description and the number of sittings — so it can be added to a patient's plan and billed consistently. Multi-session procedures (peels, physiotherapy courses, Panchakarma) are set up as a course of sittings.
Therapy course / sitting: A treatment delivered over several scheduled sessions.; A therapy course is a treatment given across multiple visits — each visit is a 'sitting' (or session, or cycle). Progress is documented per sitting and each is billed as it is delivered. Physiotherapy, speech therapy, Ayurvedic Panchakarma and oncology cycles all use this pattern.
Vitals: Baseline physiological measurements recorded at a visit.; Vitals are measurements such as height, weight, blood pressure, pulse, temperature, SpO₂ and BMI, recorded against a visit so trends are visible across a course of care.
Investigation: A test advised during a consultation, with its report filed on the record.; An investigation is a lab test or imaging study advised at a visit — ECG, HbA1c, X-ray, ultrasound, culture. Software lets the clinician advise it from the visit and file the report against the patient record for the next consultation.
Role-based access control (RBAC): Limiting what each staff member can see and do, by their role.; RBAC means each user has a role — reception, nurse, doctor, billing, admin — and sees only what that role permits. It keeps sensitive records appropriately restricted and makes actions attributable to individuals.; See also:Security at Yuktii
ABDM: India's national digital health mission for sharing health records.; ABDM (Ayushman Bharat Digital Mission) is the Government of India programme that enables health records to be linked and shared across providers using a patient's ABHA health ID. ABDM support in Yuktii is in development and coming soon.
ABHA: A patient's health ID under ABDM.; ABHA (Ayushman Bharat Health Account) is the health ID a patient uses to link and share their records under ABDM. ABHA linking in Yuktii is part of the upcoming ABDM support.
DPDP Act 2023: India's data-protection law governing personal data, including health data.; The Digital Personal Data Protection (DPDP) Act 2023 is India's law on processing personal data. Healthcare software handling patient data is expected to align with it — lawful basis for processing, security safeguards and data-subject rights.
GST invoice: A tax-compliant invoice generated from clinical work.; A GST invoice records the goods and services tax on a clinic's billable work in the format Indian tax rules require. Software generates it from the treatment or procedure recorded, rather than as a separate manual step.; See also:Medical billing software
Branch / multi-location: Running several clinic locations on one connected system.; A multi-location practice runs each branch as its own operating unit — branch-scoped appointments, staff, billing and inventory — while a shared patient record follows the patient between locations and a group dashboard compares branches.; See also:Multi-location practice management
Combined practice: Two specialties run together on one shared record.; A combined practice runs two Yuktii specialty workflows together — for example OB-GYN + Pediatrics as a Mother & Child clinic — so the practice is managed as one unit rather than two systems.; See also:Combined practices
AI-assisted documentation: Using AI to draft clinical notes and summaries, reviewed by the clinician.; AI-assisted documentation uses AI to draft a structured note from dictation, or to summarise a patient's history into context for a visit. The clinician reviews and confirms every output before it is saved. It does not diagnose or make clinical decisions.; See also:AI in Yuktii
No-show: A booked patient who does not attend.; A no-show is a scheduled appointment the patient misses without cancelling. Reminders and confirmations reduce no-shows; software also tracks the rate so a clinic can see the impact on its day.
HbA1c: A blood test that reflects average blood glucose over roughly the past two to three months.; HbA1c (glycated haemoglobin) measures the share of haemoglobin that has glucose attached, which reflects average blood glucose over roughly the previous two to three months. Diabetes clinics track it across visits to judge control and decide on treatment changes, which is why a trend view matters more than any single reading.; See also:Diabetes clinic follow-up and HbA1c tracking
Audiometry: A hearing test that measures the softest sounds a person can hear at different pitches.; Audiometry is a test of hearing sensitivity across a range of frequencies. Its result, the audiogram, is a chart of the quietest sound heard at each frequency in each ear. ENT clinics keep audiograms on the patient record so hearing can be compared across visits and after procedures.; See also:ENT records: audiograms, endoscopy, follow-up
Prakriti and Vikriti: In Ayurveda, a person's constitution (Prakriti) and their current state of imbalance (Vikriti).; In Ayurveda, Prakriti describes a person's inherent constitution, usually expressed in terms of the doshas, while Vikriti describes the current state of imbalance that a treatment aims to address. Ayurvedic clinics record both at the first visit and reassess Vikriti at reviews, so a structured, repeatable assessment format makes change visible.; See also:Ayurveda records and Panchakarma courses
Panchakarma: A set of Ayurvedic cleansing therapies delivered as a course.; Panchakarma is a group of Ayurvedic therapeutic procedures, classically five, used to cleanse the body, and it is delivered over several days as a course of preparatory and main therapies. For a clinic this means the unit of work is a course of sittings, not a single appointment, and progress and payment are tracked across the course.; See also:Ayurveda clinic software
Fitzpatrick skin type: A six-type scale describing how skin responds to sun exposure.; The Fitzpatrick scale classifies skin into six types (I to VI) according to how it burns and tans in sunlight. Dermatologists record it because skin type influences the choice and intensity of many treatments and the risk of side effects such as pigmentation changes.; See also:Dermatology treatment courses and photo tracking
Antenatal care (ANC): The scheduled checks, scans and tests offered during pregnancy.; Antenatal care is the series of visits, examinations, scans and tests that follow a pregnancy from booking to delivery. Clinics track the schedule and due date so a missed visit is noticed early, and keep reports with the pregnancy record.; See also:Antenatal visit tracking
OPD (outpatient department): The part of a health facility where patients are seen and treated without being admitted.; OPD stands for outpatient department: patients arrive, are seen by a doctor and go home the same day. An OPD workflow covers registration, waiting, consultation, prescription, billing and follow-up. Yuktii is built for this kind of outpatient care, not for inpatient wards.; See also:OPD management software
Queue token: A number given to a patient on arrival so patients are called in order.; A queue token is a number assigned to a patient when they arrive, so reception and the doctor can see who is next. In Yuktii a patient gets a token for the day, and a priority can be set for urgent cases.; See also:Queue management software for clinics
Patient registration: Recording a patient's identity and contact details when they first visit.; Patient registration is the first entry of a patient's details (name, age, sex, contact number and similar) in the clinic's records. Doing it once, and searching by phone number before creating a new record, avoids duplicate records.; See also:EMR software Patient management guide for clinics
GST exemption for health care services: Health care services by clinical establishments and authorised medical practitioners are exempt from central tax.; Sl. No. 74 of Notification No. 12/2017-Central Tax (Rate), dated 28 June 2017, exempts health care services by a clinical establishment, an authorised medical practitioner or para-medics. Cosmetic and plastic surgery and hair transplant are outside the definition unless done for reconstruction after congenital defects, developmental abnormalities, injury or trauma. This is a summary, not tax advice.; See also:GST for clinics in India
Clinic inventory: The medicines, consumables and equipment a clinic holds, with stock levels and expiry dates.; Clinic inventory is the stock a clinic keeps: medicines it dispenses, consumables such as gloves and gauze, and equipment. Managing it means knowing current stock against a minimum level, which batches are close to expiry, and what was purchased and used.; See also:Clinic inventory management software
Data principal rights: The rights a person has over their own personal data under the DPDP Act 2023.; Under India's DPDP Rules, 2025, a data principal (the individual the data is about) can give or withdraw consent, ask what data is held and why, access a copy of it, have it corrected or updated, request its erasure, and nominate someone else to exercise these rights on their behalf. A Data Fiduciary must respond to access, correction, updating or erasure requests within a maximum of ninety days.; See also:DPDP data rights for clinics
Grievance redressal (DPDP): How a Data Fiduciary is expected to handle a complaint about how it uses personal data.; Under the DPDP Act 2023 and its 2025 Rules, an individual can raise a grievance about how their personal data is handled, and it must be addressed within a set timeframe. Yuktii logs grievances in the same tracker as other data-rights requests, with a due date.; See also:DPDP data rights for clinics

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