WhatsApp Receptionist for clinics comes out of the box, with no extra money to pay us. Patients book, reschedule and cancel appointments by messaging your clinic number, with no app to download. Bookings land in the same calendar your reception already uses, and the chat also shows queue status, follow-ups and clinic details.
Free to start · No card · Works on web and mobile
Yuktii Clinic
Clinical workspace
Wednesday, 28 August 2026
See what’s happening in your clinic today
The key numbers your front desk and clinical team need right now.
Today collections
₹42.3K
12% vs yesterday
Outstanding
₹18.9K
No overdue invoices
Appointments
18
6 completed
Checked in today
4/ 18
Clinic flow on time
Ongoing treatments
7
Treatments in progress
Recalls due
9
Due within 7 days
New vs returning
Recall list: 9 patients due this week
August 2026
The real Yuktii dashboard — interactive, canned data. Try tapping an appointment.
Free to start
Full platform, no card, no time limit
Encrypted patient data
Identifiers encrypted, regular backups
DPDP tools
Consent, data copy and nominee
Access you control
Role-based access and an audit trail
The problem, and how Yuktii solves it
The problem
Booking, moving and cancelling appointments takes up calls while patients wait at the desk.
How Yuktii solves it
They choose the doctor, day and free time in the chat. The booking goes straight into the same calendar reception uses, under the clinic's own working hours, leave and blocked time.
The problem
Patients keep walking up to the desk or calling to ask about their turn.
How Yuktii solves it
A patient with a visit today sees their token and how many people are ahead of them, from the same live queue the clinic uses. They never see who those people are.
The problem
Parents book for children, and a son books for his father, all from the same mobile.
How Yuktii solves it
Everyone on that number is listed by name, with Someone else for a new family member. Each person keeps a separate record, and the bot never guesses from a first name.
The problem
A wrong answer about a symptom or a medicine is a real risk for a clinic.
How Yuktii solves it
It handles appointments and clinic details and nothing else. Words like bleeding or emergency get the clinic's phone number and alert your staff.
What it does
Book, reschedule and cancel appointments in the chat
Queue status: token and people ahead of you
Follow-up booking when a recall is due
Latest bill and prescription, if the clinic turns this on
Clinic timings, address, map link and doctors' hours
Works when a family shares one phone number
Hands over to staff when a patient asks
Off until the clinic turns it on
Included on every plan, at no extra cost
How it works
A patient messages your clinic number and gets a simple menu. They can book a visit by choosing the doctor, day and free time, see their upcoming appointments, reschedule or cancel one, and get your timings, address and map link. Cancelling asks for confirmation first.
When a patient with a visit today messages the clinic, the chat shows their token and how many people are ahead of them, read from the same live queue your team uses. It tells them when they are next and when their visit is in progress. It does not promise a waiting time, because emergencies can change the order.
In many families, one mobile number books for parents, children and grandparents. WhatsApp Receptionist lists everyone on that number by name and offers Someone else for a new family member, who gets their own patient record. Appointments, queue status, bills and prescriptions are all kept to the right person, and typing only a first name never attaches a booking to someone else.
Only free times are offered, based on your working hours, each doctor's roster, approved leave and blocked time such as holidays. If two people try for the same slot, the second is asked to choose another. Bookings appear in your calendar straight away, and every message is saved in the WhatsApp inbox.
If a patient asks for staff, or a member of staff replies from the inbox, WhatsApp Receptionist stays out of that chat for 2 hours. Patients can reply STOP at any time to end automated replies. A clinic can turn WhatsApp Receptionist off in one tap.
A clinic can let patients ask for their latest bill and prescription in the chat, with the amount due shown first. This is off by default, because anyone holding a family's phone can ask for the records of everyone on that number.
You can run WhatsApp Receptionist on the official WhatsApp Business platform from Meta, where patients tap buttons and lists. Meta sets its own rules and charges for that platform. You can also run it on your clinic phone by scanning a QR code, where patients reply with numbers and there is no fee. That connection is not approved by WhatsApp, and automated replies can get the number restricted or banned, so we show a warning and ask you to accept it before turning WhatsApp Receptionist on. For a number your clinic cannot afford to lose, use the official platform.
For every specialty
The workflow is the same; the examination, charting and templates change by specialty.
No. It comes out of the box on every plan, with no add-on fee to pay us. Connecting your clinic phone by QR code has no fee. Only Meta's official WhatsApp platform has charges, which Meta sets and bills itself.
No. They message your clinic number on WhatsApp and reply from the chat.
Yes. Everyone on the number is listed by name, a new family member can be added with Someone else, and each person keeps a separate record.
No. It only handles appointments and clinic details, using menus and not AI answers. Questions it cannot handle go to your staff, and emergency words get the clinic's phone number.
No. It only replies when a patient sends a message.
It shows the token and how many people are ahead, not a waiting time, because emergencies can change the order.
They can choose Talk to staff or type staff. Your team sees the chat in the WhatsApp inbox, and WhatsApp Receptionist stays out of it for 2 hours. Typing menu brings it back.
English for now.
Before their first booking is confirmed, the chat explains that their name and number will be saved and that they will get appointment updates on WhatsApp. They agree by confirming, and can reply STOP at any time.
Use the official platform for a number your clinic depends on. The clinic phone connection is free to set up, but it is not approved by WhatsApp and the number could be banned.
What teams want from it
Discover how Yuktii adapts to the way your specialty and practice work.
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