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Guide

Dental recall: setting the interval per patient and keeping the list working

Many clinics recall everyone at six months by habit. Guidance from the UK's NICE suggests intervals should follow each patient's risk. This guide shows how to set and record a per-patient interval and turn it into a list reception can work.

Buyer checklist

  • 01Set a recall interval from each patient's risk
  • 02Record why the interval was chosen
  • 03Review it at every check-up
  • 04Work a daily due-and-overdue list

The problem

A blanket six-month recall ignores how different patients are

The NICE clinical guideline on dental recall (CG19, UK) recommends that the interval between oral health reviews be tailored to the patient's disease risk, ranging from 3 to 24 months for adults and 3 to 12 months for patients under 18, and that the interval be reviewed at each check-up using the patient's response and the outcomes achieved. It is a UK guideline and Indian clinics set their own protocols, but the principle is the same: a fixed six months over-recalls low-risk patients and under-recalls high-risk ones, and whichever interval is chosen, someone has to remember to act on it.

How Clinov solves it

The interval on the record, the list in front of reception

Yuktii keeps follow-ups and recalls on the patient record, sets them from the visit, and shows reception a due list with WhatsApp reminders, so the interval you chose is the one that happens.

1. Decide your own recall protocol

Write down the intervals your clinic uses and what puts a patient into each one, such as caries activity, periodontal status and habits. The guideline above is a useful reference; your protocol is what your team will follow.

2. Record the interval and the reason

A recall date without a reason is hard to defend or adjust at the next visit. Store the interval and a one-line rationale on the patient record. Yuktii keeps recalls on the record and links them to charted findings and the treatment plan.

3. Review the interval at every check-up

The point of risk-based recall is that it moves. Shorten it if disease progressed, lengthen it if the patient stayed stable, and record the change.

4. Work a due list, not a memory

Each morning reception should see who is due and who is overdue, and contact them. Yuktii's recall list and WhatsApp reminders are built for this.

5. Close the loop after a missed recall

A patient who misses a recall should stay on the list, not drop off it. Rebook, and note the reason if you learn it.

Common questions

Does Yuktii set the recall interval automatically?

The clinic sets the interval; Yuktii schedules and surfaces the recall from it and sends WhatsApp reminders. Confirm the exact recall workflow in a free trial.

Is NICE CG19 binding in India?

No. It is a UK guideline, cited here as a published example of risk-based recall. Follow your own clinical protocol.

Is there a free way to try this in a dental clinic?

Yes. The first 20 patients are free with the full platform and no credit card.

Your data

Your data, your reports, your call

Everything you enter belongs to your clinic

Clinic and patient data is the clinic’s own. A clinic admin can download all of it whenever needed as one Excel workbook, with a sheet each for patients, appointments, treatments, prescriptions, billing, payments, inventory and staff.

Moving from another software?

Send us your existing records as an Excel or CSV file. Our team maps the columns, checks every row for problems and imports your patients, appointments, treatments, prescriptions, invoices and payments after review. An import can be rolled back if something is wrong. Talk to us about switching.

Reports you can download as PDF

Download the overview, today’s snapshot, revenue, expenses, patients, doctors, treatments, medicines, lab cases, stock and doctor commission as PDF reports. The analytics cover clinical, revenue, patient, doctor, inventory and operations views for any period you choose, with AI insights on top.

How it works

Live in three steps

  1. 01

    Sign up and set up

    Create your clinic and pick your specialty in the setup wizard. No card needed.

  2. 02

    Make it yours

    Edit the presets, procedure templates, consent forms and prescription templates, and add your letterhead and hours.

  3. 03

    See your first patient

    Most clinics are live in under 10 minutes, with appointments, records and billing already connected.

Try Dental recall intervals and risk-based recall on your own patients

Record why the interval was chosen

Or start for free.

  • Free to start
  • No credit card
  • Every specialty workflow
  • GST-ready billing
  • WhatsApp reminders
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